ICO Registered • Reference ZC079687

Privacy Policy & Data Protection

Your privacy matters across all travel concierge and digital software operations.

Information Commissioner's Office (ICO) Certified Data Controller

Registration Reference: ZC079687 Status: Active & Certified Jurisdiction: United Kingdom / Global Operations

1. Categories of Personal Data Collected

Trip2Go collects personal data necessary to provide travel concierge services, visa application file preparation, embassy appointment slot booking, and digital software engineering services.

Complete legal name and contact details (Email, Phone)
Passport, government ID, and travel history details for visa preparation
Financial, billing, and credit card transaction metadata
Digital client project data (API credentials, brand assets, database schemas)
Technical usage data (IP address, browser specification, device diagnostic logs)
Digital & Software Client Clause

2. Digital Software Engineering Client Data Protection

For clients engaging Trip2Go for custom web development, AI chatbot integration, SEO/GEO campaigns, and mobile application engineering, strict confidentiality and non-disclosure standards apply:

Strict Non-Disclosure (NDA)

Client source code, API keys, database credentials, analytics, and business assets remain 100% confidential and are never shared or resold.

Zero AI Model Retraining

Client data used in AI Chatbot & RAG vector store development is kept strictly isolated and is NEVER utilized to train public foundation AI models.

Encrypted Web Communications

Inquiry forms and API submissions utilize SSL/TLS end-to-end encryption with Web3Forms integration to prevent unauthorized interception.

Secure Credential Destruction

Temporary staging credentials, database backups, and development environment tokens are securely purged upon final project sign-off.

3. Cookies & Tracking Technologies

Strictly Necessary Cookies

Enable fundamental website operations, session authentication, and secure checkout forms.

Functional Cookies

Preserve user preference settings and travel search filters across browsing sessions.

Performance Cookies

Generate anonymous analytics data to measure site load performance and Core Web Vitals.

Targeting & Ad Cookies

Optimize digital advertising campaign relevance across Google Ads and Meta platforms.

4. Your Data Protection Rights under UK GDPR

Right to access and obtain copies of stored data
Right to rectify inaccurate or incomplete information
Right to request data erasure ('Right to be forgotten')
Right to restrict or object to automated data processing
Right to data portability across platforms
Right to revoke consent for promotional communications

Data Protection Contact

For data access requests, privacy concerns, or ICO compliance questions, email our Data Protection Officer directly.

Email Data Officer